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Ultra Wash Detail - FAQ
Ultra Wash Detail - FAQ
We know customers often have questions about our services, prices, and how our mobile detailing works. Here are the answers to the most common questions we receive. If you need anything else, just reach out—we’re always here to help.
1. Can I bring my car to you?
1. Can I bring my car to you?
Yes, you're welcome to bring your car to our garage to detail on the day. Prior notice is recommended for your best service.
2. What payment methods do you accept?
2. What payment methods do you accept?
We accept:
• Cash (prefer)
• Debit & Credit Cards
3. Do you need access to power and water?
3. Do you need access to power and water?
Yes, we require:
• A nearby power outlet
• A standard water tap
This allows us to safely run our equipment and complete your service properly.
4. What happens if the weather is bad?
4. What happens if the weather is bad?
If the weather isn’t suitable—rain, strong winds, or storms—we’ll reschedule your appointment to the next available day. If you have an undercover or indoor area, we may still be able to complete the job.
5. What products do you use?
5. What products do you use?
We use high-quality detailing products that have been tested for safety and performance. Our range includes industry-recognised brands to ensure great results and long-lasting protection.
6. How long does a detail usually take?
6. How long does a detail usually take?
Timing depends on the package and the vehicle’s condition. As a guide:
• Mini & Basic Packages: 1–2 hours
• Higher-tier Packages: 3–5 hours
Each service on our website includes an estimated duration.
7. Can I book a same-day appointment?
7. Can I book a same-day appointment?
Yes, we do same-day bookings, however it also depends on availability. We recommend scheduling ahead to secure your preferred time.
8. Which areas do you service?
8. Which areas do you service?
We cover all suburbs across metropolitan Adelaide. If you’re unsure whether we can reach your area, just send us a message and we’ll confirm.
9. Is there a call-out or travel fee?
9. Is there a call-out or travel fee?
There is no call-out fee for most metro locations.
However, if you’re more than roughly 30 minutes from the Adelaide CBD, a small travel fee may apply. We’ll let you know the amount when you book.
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